The search tool is often a valuable tool when we need to quickly find information. But what if it isn't doing what you expect?
Let's start with added spaces in the search.
When you click on the search bar it *should* put your cursor in the very first spot. Adding a space by accident will result in no results to be found. If you see a 0 to 0 of 0 entries, check for spaces before your search topic.
Sometimes simple is better than detailed when you are searching for a topic. When entering your search start with just the first few letters of the topic you are looking for, let the system narrow it down for you.
If you find you are still not finding what you are searching for, please contact our customer service team! We can be reached by phone M-F 7am-5pm ET at 1-888-475-5353, by chat using our chat box you can find in the lower right corner or email us at [email protected]